Osborne Heating & Cooling is committed to ensuring digital accessibility for people with disabilities. We are continually improving the user experience for everyone and applying the relevant accessibility standards.

Conformance Status

The Web Content Accessibility Guidelines (WCAG) define requirements for designers and developers to improve accessibility for people with disabilities. It defines three levels of conformance: Level A, Level AA, and Level AAA. Our website, https://osborneheatingncooling.com/ , is partially conformant with WCAG 2.0 level AA. Partially conformant means that some parts of the content do not fully conform to the accessibility standard.

Additional Accessibility Considerations

Although our goal is WCAG 2.1 Level AA conformance, we have applied some Level AAA Success Criteria:

  • Images of text are a logo or are only used for decorative purposes.
  • Accessibility assistive user interface implemented on our desktop version for enhanced accessibility.

Compatibility with Browsers and Assistive Technology

Osborne Heating & Cooling is committed to providing an accessible website. If you have difficulty accessing content, viewing a file, or notice any accessibility problems, please contact us to specify the nature of the issue and the assistive technology you use. We are committed to making our website as accessible as possible to people with special needs, including those with visual, hearing, cognitive, and motor impairments. We’re constantly working towards improving the accessibility of our website to ensure we provide equal access to all our users. We welcome your suggestions and comments about improving ongoing efforts to increase the accessibility of this website.

Our website is not compatible with:

  • Browsers older than 3 major versions
  • Mobile operating systems older than 5 years

Technical Specifications

Accessibility of https://osborneheatingncooling.com/ relies on the following technologies to work with the particular combination of web browser and any assistive technologies or plugins installed on your computer:

  • HTML
  • CSS
  • JavaScript
  • PHP
  • XML

These technologies are relied upon for conformance with the accessibility standards used.

Limitations and Alternatives

Despite our best efforts to ensure accessibility of https://osborneheatingncooling.com/, there may be some limitations. Below is a description of known limitations, and potential solutions. Please contact us if you observe an issue not listed below.

Known limitations for https://osborneheatingncooling.com/

  • Third-party themes and plugins: Images used may not have text alternatives, and code may not meet WCAG 2.0 level AA standards because we cannot ensure plugins and themes developed by others outside our organization meet compliance standards. We can report the issue to the developers and request they update their code in a future release. Please contact us if you encounter an issue.
  • Downloadable PDFs and other documents: Some documents may not meet WCAG 2.0 level AA standards because they are created by others outside our organization. We can report the issue to the document creators and request a new version that meets compliance standards. Please contact us if you encounter an issue.
  • Graphics & images: Some graphics may not follow WCAG 2.0 level AA standards because they are created by others outside our organization. We can report the issue to the designers and request a new version that meets compliance standards. Some graphics are logos and contain text as part of their branding, and some images are used for decorative purposes and do not contain descriptions. We monitor uploads and typically mark decorative purposes within 3-5 business days. Please contact us if you encounter an issue.

Assessment Approach

Osborne Heating & Cooling assessed the accessibility of https://osborneheatingncooling.com/ by the following approaches:

  • Developer evaluation

Feedback

We welcome your feedback on the accessibility of https://osborneheatingncooling.com/. Please let us know if you encounter accessibility barriers:

Phone: 804-985-3057
E-mail: [email protected]
Postal address: 1620 Mattox Mill Ct, Powhatan, VA 23139, United States

We try to respond to feedback within 3-5 business days.

This statement was created using the W3C Accessibility Statement Generator Tool. Last updated on 10 July 2024.

Web Accessibility Help & Information

Osborne Heating & Cooling is committed to providing an accessible website. If you have difficulty accessing content, viewing a file, or notice any accessibility problems, please contact us to specify the nature of the issue and the assistive technology you use. We will strive to provide the content you need in the format you require. We welcome your suggestions and comments about improving ongoing efforts to increase the accessibility of this website.

Adjusting Your Web Browser

Here are some actions you can take to adjust your web browser to make your web experience more accessible:

  • If you are blind or can’t see very well: The US Social Security Administration offers tips for optimizing your computer and browser to improve your online experience, such as reading web pages out loud, using the keyboard to navigate screens, increasing text size, magnifying your screen, changing background and text colors, and making your mouse pointer more visible (Windows only).
  • If you find a keyboard or mouse hard to use: Speech recognition software like Dragon® NaturallySpeaking can help you navigate web pages and online services through voice controls.
  • If you are deaf or hard of hearing: Several accessibility features are available to you, such as captioning for video presentations and volume controls on your device and media players.

We are committed to easy access and constantly working towards improving the accessibility of our website by following universal design principles and WebAIM’s Principles of Accessible Design. This includes adjusting font sizes, maintaining color/contrast ratios, providing keyboard accessible navigation, and including skip to content links.

Web Content Accessibility Guidelines (WCAG) 2.0

Wherever possible, the https://osborneheatingncooling.com/ site adheres to Level AA of the Web Content Accessibility Guidelines (WCAG 2.0), ensuring that the site is:

  • Perceivable: Information and user interface components are presentable to users in ways they can perceive.
  • Operable: User interface components and navigation are operable.
  • Understandable: Information and the operation of user interface are understandable.
  • Robust: Content is robust enough to be interpreted reliably by a wide variety of user agents, including assistive technologies.

External Links

https://osborneheatingncooling.com/ provides links to websites of other organizations to provide visitors with certain information. A link does not constitute an endorsement of content, viewpoint, policies, products, or services of that website, and accessibility is not guaranteed. Once you link to another website not maintained by https://osborneheatingncooling.com/, you are subject to the terms and conditions of that website, including but not limited to its privacy policy.